Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account or sign up for our Services
• Fill out a form, including name, email address, phone number, and company name
• Make a purchase or complete a transaction through our checkout
• Contact us for support or book a demo call
• Communicate with us by email or other means

We also automatically collect certain information when you visit our website, including IP address, browser type, operating system, referring URLs, and pages viewed.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information including purchase confirmations
• Set up and manage your CRM account on GoHighLevel infrastructure
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Send marketing communications (you may opt out at any time)
• Monitor and analyze trends, usage, and activities in connection with our Services
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors including GoHighLevel (CRM infrastructure), Stripe (payment processing), and Google (scheduling).
• Legal Requirements: We may disclose your information if required by law, regulation, or governmental request.
• Business Transfers: In connection with a merger or acquisition, your information may be transferred as a business asset.
• With Your Consent: We may share information with your consent or at your direction.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Your CRM data is hosted on GoHighLevel's enterprise infrastructure, which maintains its own security controls.

No security system is impenetrable and we cannot guarantee the security of our systems. In the event of a breach, we will notify you as required by applicable law.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected. When you cancel your account, you may export your data at any time. We will delete or anonymize your personal information within 90 days of account closure upon request.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information, opt out of marketing communications, and export your CRM data at any time. To exercise any of these rights, contact us at sourced@sourcedcrm.com.

7. Cookies

We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies, however some portions of our Services may not function properly without them.

8. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our Services constitutes acceptance of the new policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Sourced CRM LLC
Email: sourced@sourcedcrm.com